SpinsUp Casino
pinsUp Casino, launched in 2023, operates as an online gaming destination under the management of Dama N.V. and is structured on the SoftSwiss platform. The casino offers a vast collection of games from a multitude of industry providers, functioning under a licence to maintain a regulated gaming environment.
Account Management and Access
The user registration at SpinsUp is streamlined for efficiency, enabling new players to establish an account and gain access to the platform's offerings without significant delay. This process involves submitting standard personal information, which is followed by a mandatory Know Your Customer (KYC) verification. This security protocol is essential for confirming a player's identity prior to processing any withdrawals, thereby ensuring regulatory compliance and safeguarding player accounts. Following successful registration, users can utilise their credentials to log in and manage their profiles, transactions, and gaming activities.
Bonus and Promotional Framework
SpinsUp provides a multi-tiered welcome package for new players who satisfy the minimum deposit criteria. This introductory offer comprises a combination of a deposit match bonus and free spins, distributed over the initial four deposits. All promotional bonuses are subject to specific terms and conditions, including wagering requirements that must be met before associated winnings can be withdrawn.
| Bonus Type | Amount | Wagering Requirement |
|---|---|---|
| First Deposit | 100% up to $1,000 + 100 Free Spins | 40x |
| Second Deposit | 50% up to $1,000 + 50 Free Spins | 40x |
| Third Deposit | 50% up to $1,500 + 50 Free Spins | 40x |
| Fourth Deposit | 75% up to $1,500 + 100 Free Spins | 40x |
Game Portfolio
The gaming catalogue at SpinsUp is extensive, boasting more than 8,000 titles from over 85 different software developers. The library is heavily populated with online pokies, including progressive jackpots and titles like Book Of Fallen and Big Bass Bonanza, in addition to a comprehensive suite of virtual table games such as baccarat, blackjack, and roulette. For an experience that closely emulates a physical casino, the live casino section features games like MONOPOLY Live hosted by real dealers, with software providers like Evolution Gaming and Ezugi powering the live broadcasts.
In addition to its casino offerings, SpinsUp integrates a sportsbook section. This allows users to place wagers on a diverse range of sporting events, consolidating gaming and sports betting within a single platform.
Mobile Platform Compatibility
SpinsUp Casino does not offer a native, downloadable application for mobile operating systems. The platform is instead accessible via a mobile-optimised web application that operates seamlessly within standard smartphone and tablet browsers. Users have the option to add a shortcut to this web app to their device's home screen for more convenient access. This browser-based solution ensures that the full range of games and account functions are available on mobile devices without requiring a separate installation.
Financial Transaction Systems
The casino facilitates a broad spectrum of payment methods for both deposits and withdrawals, encompassing credit cards, numerous e-wallets, and a variety of cryptocurrencies. A minimum deposit of $20 is typically required to fund an account. Withdrawal processing times vary by method, with cryptocurrency and e-wallet transactions generally being the most rapid.
| Method | Processing Time | Minimum Withdrawal | Fees |
|---|---|---|---|
| Cryptocurrency | Instant | $20 | Not specified |
| E-Wallets | Instant | $20 | Not specified |
| Credit Card | 1–3 business days | $20 | Not specified |
| Bank Transfer | Up to 72 hours | Varies | Potential intermediary bank fees |
All withdrawal requests are contingent upon the successful completion of the KYC verification procedure.
Player Support and Assistance
Assistance for players is accessible around the clock through several communication channels. The live chat function serves as the most direct method of contact, initially handled by a chatbot with an option to escalate the conversation to a human support agent. For matters that are not time-sensitive, players can utilise email or the online contact form provided on the casino's support page.
Responsible Gaming
SpinsUp furnishes several tools intended to foster responsible gaming habits. Players can avail themselves of options such as instituting a time-out period, utilising a self-assessment questionnaire, and initiating a self-exclusion to better manage their gaming activity. The platform's stringent adherence to KYC protocols further bolsters player protection by cultivating a secure gaming environment.
Frequently Asked Questions
Why is identity verification a mandatory step?
SpinsUp employs a Know Your Customer (KYC) protocol as a standard security measure required by gaming authorities. This process serves to validate a player's identity and residential address, effectively preventing fraudulent activity and ensuring that winnings are paid to the correct individual.
Is it possible to use cryptocurrencies for transactions?
The platform is fully equipped to process transactions using a range of cryptocurrencies for both deposits and withdrawals. Payment gateways facilitate these digital currency transactions, enabling the secure use of assets such as Bitcoin and Ethereum.
Does SpinsUp feature a VIP or loyalty program?
Yes, SpinsUp has a loyalty program designed to reward its frequent players. Participants earn points by placing real-money wagers, and these accumulated points can be exchanged for bonuses and other benefits.